Address
Hamilton Medical Coordination Center
1200 Clinical Support Parkway
Wilmington, DE 19801 USA
Visits by appointment for biomed, supply chain, and clinical education teams.
Contact Hamilton Medical
Tell us what your facility is trying to solve.
Use this page for product questions, service-plan requests, clinical workflow discussions, and documentation needs. The more context you share about care setting, device family, timeline, and stakeholders, the faster a Hamilton Medical advisor can route your request.
Phone and email
+1-800-426-4586
[email protected]
Use the hotline for urgent service triage and the email address for product, quote, or documentation requests.
Working hours
Advisor desk: Monday-Friday, 8:00-18:00 ET
FSE escalation: 24/7 for covered service plans
International requests are routed to regional partners for local language and regulatory support.
Guided inquiry
Send the details that make your request actionable.
For products, mention the care setting and desired device family. For service, include installed base size, current CMMS, warranty status, and desired response time. For regulatory documentation, list the market and requested materials such as IFU, UDI, ISO 13485 certificate, cybersecurity note, or 510(k) summary.
- Hospital, ASC, clinic, home-health, or skilled nursing context
- Ventilation, monitoring, consumables, or remote-care scope
- Implementation timeline and decision committee